klein.png
 
 

"Most of the roadblocks that I encounter are obstacles in my own head, not necessarily things that can’t be overcome."

What is your strength when it comes to emotional intelligence?

Empathy is one of my stronger points. Trying to understand people and if they’re enjoying what they’re doing, understanding where they’re at, and trying to empower them to make their own decisions.

What is your superpower?

Organizational skills.

What are 1-2 leadership virtues you've observed or learned in your career?  

The first one is empathy. Leaders should have a good understanding of what people are feeling around them, and learn that all the pieces of the puzzle need to be in place. The second one is optimism and excitement about where things are going. As a founder, I have to continue to sell the vision, even if it changes. It’s rallying people around that, even when there are bumps in the road.

How would you describe your areas of expertise based on industry, market, and/or function?

My expertise is in three things - sales, marketing, and culture. When it comes to sales, I have an ability to understand what the customer is looking for. In marketing, I’m good at putting myself in the customer’s shoes and then tailoring everything to that. And finally, I’ve become people-focused and have been taking a lead on enforcing the company’s culture.

What was your most memorable Junto moment?

The first JuntoNight. That night was really cool, a lot of people, everyone went up and spoke, and it was pretty sweet.

What are you working on right now?

I’m spending a lot of time on getting our cold brew bottles into other retailers and expanding across the country.

What is one book, blog, or podcast you recommend widely?

How to Win Friends and Influence People by Dale Carnegie. It changed the way that I think about how to interact with people. The same rules will apply in 100 years, just like they do today, and just like they did 50 years ago.

What have you learned about yourself through participating in Junto?

Most of the roadblocks that I encounter are obstacles in my own head, not necessarily things that can’t be overcome. I’ve learned to take a little bit more of a holistic approach to things, rather than just say “this is bad” and reacting right away, more of seeing the bigger picture.

Finish the following sentence, "In my experience, ______________."

Emotional intelligence has the ability to grow not only individuals but also an entire team, by reinforcing them through company values and the way that we interact with each other.

What's something that's not on your LinkedIn profile that you wish was?

The one thing that I’ve been wanting to do is ask for written recommendations. With my network I could probably get some good people to write about me.