We now get a little more granular with the tools we can use to make decisions. Many companies create these tools over time, however, in my experience they often get used less and less until something breaks.Read More
I rarely share my personal leadership experiences in Junto. But there is one I tend to think about and talk about more frequently than others because of the impact it has had on our work, effectiveness, and consistency: the use of standards and protocols.Read More
Over the years, a number of leadership practices have been attempted, experimented with, and adopted by Junto companies. These practices are a result of shared experiences from their Mentors, all of whom are seasoned operators and entrepreneurs who believe that decision-making might be the most important role of any leader.Read More
I was inspired to write this post after reading an article yesterday by Gallup called "The No. 1 Employee Benefit That No One's Talking About."
The reason I was inspired by the article is because it reminded me of the main reason we promote career opportunities at the companies that are going through, or have completed, our Apprenticeship program. We believe they have better managers and "more emotionally intelligent leaders" simply because they've been through a rigorous educational program designed to help them get better, while other companies haven't.Read More
One of the first classes in the initial cohort of The Junto Institute's Apprenticeship program changed the way I will forever think about managing performance and leading people.
It was on the topic of Hiring, Managing, and Firing. Jay Goltz, who taught that class in 2013 and each year since, uttered one of his Jay-isms that has resulted from over 30 years of being an entrepreneur: "Raise your standards and lower your expectations."Read More
Learning how to hire well is the hardest thing about growing a company. What I mean by "well" is hiring the right person for the role the company needs to fill, and at the right time.
Hiring is the topic that arguably gets the most coverage during our Apprenticeship program. It comes up regularly in our Forum discussions, when founders share challenges and experiences with their peers. It's the actual topic of one our classes, and is addressed in at least six of the other 11 classes. Hiring gets discussed in at least one-third of the Mentor Team meetings, and is almost always a topic during the HR tutoring sessions.Read More
I recently led a workshop for the JuntoCompanies on what I call the "strategic core": a firm's vision, mission, and values (VMV). I usually don't teach in our program nor deliver formal presentations so this was an exception.
It's because in the past year, we increasingly discovered that a number of the JuntoCompanies struggled with - or didn't have - one or more of the VMV. There were various symptoms, all of which can be improved by having the strategic core.Read More