COO & CRO at Arrow Payments
JuntoMentor: Tiesta Tea (J1), ThreadMeUp (J2), KnowledgeHound (J3), EdgeOne Medical (J5), VAN (J6)
"I haven’t experienced even close to everything I potentially could as a company leader, so it’s unique to hear about things that I’ve never experienced from other CEOs. I gain a lot of knowledge from them."
What are 1-2 leadership virtues you’ve observed or learned in your career?
Leading by example: show people that with effort, you can pretty much do anything. Another one I’ve observed is that “coaching style” leadership works, by encouraging people to take responsibility for their role at the company and “own their own desk.”
How would you describe your areas of expertise based on industry, market, and/or function?
My role has always been in strategy and leadership, as the CEO or the leader, but my function has varied. I’ve kind of done everything from business development to fundraising. As far as industry goes, it’s anything technology related, and also construction, real estate, and venture capital.
What is something that’s not on your LinkedIn profile that you wish was?
I wish I could say that I’ve led an exit for a company greater than $100 million in revenue.
What have you learned about yourself mentoring with Junto?
I haven’t experienced even close to everything that I potentially could as a company leader, so it’s unique to hear about things that I’ve never experienced from other CEOs. I gain a lot of knowledge from them.
What is your superpower?
Persistence. I don’t give up, ever, even to the point where sometimes it’s gotten me in trouble.
What is your most memorable Junto moment?
There’s a lot of them. Going back to Tiesta Tea, Dan [the CEO] was raising money at the time, and we spent a lot of time talking about his options and investors and what he should do.
Now they’ve been named 30 under 30, they’ve had quite a few accolades, and it’s been really cool seeing them “grow up” as people and as a company.
Finish the following sentence: "In my experience, ______________."
There are too many new entrepreneurs who chase an idea that they have, but there is no plan or strategy, so they crash and burn.
What are you working on right now?
I’m actually helping to scale the growth of a Junto company, Arrow Payments.
What is one book, blog, or podcast you recommend widely?
I would actually recommend the podcast Masters of Scale. It’s done by Reid Hoffman, the founder of LinkedIn, and it’s a deep dive into leading and growing companies.
What is your strength when it comes to emotional intelligence?
Listening and empathy - putting myself in other people’s shoes and relating to them. I can understand their position in life and their perspective on things.