One of the most important things I’ve learned in my emotional intelligence journey is the complexity of empathy, and that it consists of three types:

  1. cognitive – understanding others’ views and perspectives

  2. emotional – sensing or feeling what others feel

  3. compassionate – taking an active interest in others; doing something

Over the past few months, I’ve concluded that our collective shared experience has been even harder simply because it’s so challenging for us to empathize.

Most of us firmly believe it’s either our health or the economy, and won’t read or discuss about the other. Most of us struggle over video chat to read others and feel what they do. And most of us are troubled by not being able to do much other than follow new social norms.

Emotional intelligence is a skill set. One of those skills is empathy. And like all skills, it requires effort and practice.