"Empathy has made all the difference in my progression as a leader."

What are 1-2 leadership virtues you've observed or learned in your career?

Empathy and vulnerability. Empathy has made all the difference in my progression as a leader, taking time to understand why people feel the way they do and treating them based on that, how they want to be treated. Brené Brown has said, “lead with a strong back and a soft front” and that encapsulates what I strive for.

What is your most memorable Junto moment?

At the time we were going through Junto, I would have told you that it was anytime our Mentor Team told our founder that he was wrong! In hindsight, it was at the end, when our Mentor Team told our leadership team how much they’d seen us grow and progress, and how they knew we were now headed in the right direction as a team. After a lot of hard work and hard conversations, that felt really good to hear. I don’t think it had hit me yet that we’d really make it.


How would you describe your areas of expertise based on industry, market, and/or function?

I’m skilled at operations, and have developed good people management skills, which I enjoy using.

What is your strength when it comes to emotional intelligence?

I would say social awareness - I’m acutely aware of how people around me are feeling and can adjust accordingly.

What is one book, blog, or podcast you recommend widely?

I recommend the This American Life podcast, because believe the most interesting thing is learning about other people's lives and perspectives.

What have you learned about yourself participating in Junto?

The importance of human relationships at work. I had taken it for granted, and thought it was smart to separate personal and professional relationships. It wasn't natural for me but I thought it was the best way to go. But it’s really not. It’s smarter and helps the bottom line to put effort into your relationships and prioritize the people you work with.

Finish the following sentence: "In my experience, ______________."

Most people and most decisions are well-intentioned.

What are you working on right now?

I recently transitioned into a new role that I’m really excited about, so I’m working on our first employer branding strategy. We spend a lot of time, energy, and money to make our company great for ourselves and for our team members, so now it’s time to let everyone else know about the incredible culture we’ve built!