october, 2021

fri15oct10:00 am11:00 amOn ZoomJunto Women: Are You Really Sorry?for Members who identify as women10:00 am - 11:00 am(GMT-05:00) View in my time WHO THIS IS FOR:Those Identifying as Women

Junto Members only

Event has already taken place!

Event Info

WHY THIS TOPIC:

Women apologize 9x times more than men. And many times it is for things that we either did not do (at all, let along wrong) or can’t control. Too many sorrys and when it comes time to actually apologize, people may find it disingenuous. Instead, let’s change our language to show empathy or even change our statement to gratitude.

WHAT YOU’LL LEARN:
  • Strategies to remove “I’m sorry” from our everyday speech
  • Saving our sorrys for when we are truly sorry
  • Ways to show empathy without relying on apologizing
THIS MIGHT BE FOR YOU IF YOU ARE:
  • Want to express empathy without apologizing
  • Want to learn ways to change your language while still be courteous
  • Deal with customers who may express issues and how to handle without apologizing
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