august, 2021

tue10aug10:00 am11:00 amOn ZoomJunto Women: Are You Really Sorry?for Members who identify as women10:00 am - 11:00 am(GMT-05:00) View in my time WHO THIS IS FOR:Those Identifying as Women

Junto Members only

Event has already taken place!

Event Info

WHY THIS TOPIC:

Many times we can struggle to say “no” to a request. It may a fear of conflict, not being a team player, or many other things. Let’s face it though, we can’t take on everything and we can’t say yes to everything. However, saying “no” when we need to can help grow our confidence and ability to do so.

WHAT YOU’LL LEARN:
  • Strategies to remove “I’m sorry” from our everyday speech
  • Saving our sorrys for when we are truly sorry
  • Ways to show empathy without relying on apologizing
THIS MIGHT BE FOR YOU IF YOU ARE:
  • Want to express empathy without apologizing
  • Want to learn ways to change your language while still be courteous
  • Deal with customers who may express issues and how to handle without apologizing
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