WHY THIS TOPIC:
In real life, conflict and difficult situations are hard for anyone; in the remote workplace, they seem to be even harder. We all experience higher cortisol levels, increased
Event Info
WHY THIS TOPIC:
In real life, conflict and difficult situations are hard for anyone; in the remote workplace, they seem to be even harder. We all experience higher cortisol levels, increased heart rate and, when it’s finally at a conscious level, varying degrees of anxiety and distress. In this session, you’ll hear shared experiences, proven practices, and challenges with managing conflict and difficult situations.
WHAT YOU’LL LEARN:
– What happens in our bodies and minds when we enter a conflict
– Proactive and reactive ways of coping with difficult situations
– Shared experiences of what has and hasn’t worked for others
THIS MIGHT BE FOR YOU IF YOU ARE:
– A manager or leader who is responsible for addressing conflict and difficult situations
– A newer manager who has not yet had to deal with conflict but knows it will happen
– Someone who typically avoids conflict and confrontation