CEO & President at Lyons Consulting Group
JuntoMentor: Building a Sales Team (J1-J3); Leadership & Self-Management (J5, J6)
"I teach the Leadership and Self-Management class. During the last one, I had an overall sense that people were really understanding [it]. There was an a-ha moment in the room."
What is something that's not on your LinkedIn profile that you wish was?
My commitment to personal growth and development. I wish it was emphasized more, it’s not something that can be relayed well over a LinkedIn profile. I’m always looking to be better personally and professionally. Secondly, my commitment to my marriage and my family. I have been married for 28 years, it is a huge commitment and a lot of work, and it’s something that I’m proud of.
How would you describe your areas of expertise based on industry, market, and/or function?
My industry is e-commerce and digital, including creative design and digital marketing. Personally, I’ve been in primarily business development and sales roles, as well as leadership.
What is one book, blog, or podcast you recommend widely?
Any Jim Collins book. To name a couple, I’d recommend Good to Great and Built to Last. I especially like the idea of the B.H.A.G. in Built to Last, which means setting a goal that’s unreachable, and then going after it full force. Even if you don’t reach that goal, you’ll reach new heights just by striving towards it, heights that you probably wouldn’t have reached otherwise.
Finish the following sentence: “In my experience, __________.”
A culture that puts the focus on the customer has been one of the most important things in terms of building my company and being satisfied with it.
What are 1-2 leadership virtues you’ve observed or learned in your career?
The importance of spreading acknowledgements to your employees. It’s not always easy to recognize or acknowledge someone else because we so often are hungry for acknowledgement ourselves. As a leader, it’s more important to distribute it and not expect it back.
What is your strength when it comes to emotional intelligence?
Recognition, self-awareness, and self management. I use the five core feelings - fear, anger, hurt, sadness, and joy - to monitor myself and my own feelings within a room. That way, I can ask myself why I’m feeling the way that I am, and be more aware of the situation at hand and the people in it. I’ve done a lot of work on myself in this context, and especially as a man, I really had to work towards having more access to my emotions and being comfortable with them.
What are you working on right now?
Since the acquisition of our company, I’m working on just more “being” - more being myself, more being a leader, just the idea of “being” versus continuing to try to prove myself.
What is your most memorable Junto moment?
I teach the Leadership and Self-Management class. During the last one, I had an overall sense that people were really understanding what we were trying to get across. There was an a-ha moment in the room regarding the power to manage ourselves. It was powerful to watch as everyone understood that we have choice and responsibility in how we yield that power.
What is your superpower?
Being able to understand someone’s feelings and motivations. I can “read someone’s mind” if you will, and being able to do that allows me to react in a certain way.