Coaching with Emotional Intelligence (Session 11 of 12 in the EIL Program)

PREREQUISITE: Sessions 1 – 10

One of the hardest responsibilities of a manager is to improve the skills and performance of their direct reports by being a coach. It requires an ability to learn about each person, what their strengths and limits are, how they’re motivated, and what language or behavior to use in communicating with them. In other words, it requires emotional intelligence.

In this session, you’ll learn how to apply the building blocks of emotionally intelligent leadership in a coaching context. We’ll begin by highlighting what coaching is and how it contrasts with advising, mentoring, supervising, etc. We’ll then move into how you can use social awareness skills such as curiosity, listening, and service in order to build stronger bonds with your team members. Finally, you’ll learn how to leverage those bonds to influence and inspire your direct reports to build their skills and improve their performance.

This is session #11 of 12 total in the “Emotionally Intelligent Leadership” program.

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Raman Chadha is Founder and Managing Partner at The Junto Institute. In his role, Raman designs and delivers the company’s core offerings, delivers emotional intelligence training, and hosts leadership roundtables. Most of his career has been at the intersection of leadership, emotional intelligence, and entrepreneurship.