WHY THIS TOPIC:
Being a good communicator is one of the most important skills to develop in order to become a great leader or manager. Central to being a good communicator is establishing trust. Trust within an organization isn’t given to you by default, you’ll need to work to establish it. Radical candor has been seen in recent years as a want to quickly build trust, however it’s often used as an excuse for lack of clarity and empathy when communicating. Learning to effectively use empathy and candor to communicate and share honest feedback will lead to more trust and greater recognition as a respected leader.
WHAT YOU’LL LEARN:
– The 3 connections that require trust: your team, your peers, and your managers
– How to distinguish between empathy and sympathy
– Steps to create a trust battery between you and another person and fill it up for use
– Ways to build trust by being Tough & Tender: Tough on performance but Tender on people
– How to stay vertical within yourself and control what you can control
THIS MIGHT BE FOR YOU IF YOU ARE:
– A leader or manager
– Someone who wants to be a more honest and empathetic communicator
– An emerging leader looking to build stronger communication skills
Griffin Caprio is a proven operator with a unique combination of technology, product, operations, and marketing experience. He helps people and companies scale to levels they didn’t think possible by bringing a decidedly human focus to business. Griffin is co-founder of Dante32, an audio-first content marketing agency, working with businesses to build credibility and trust with their customers and employees.